Established in Tunisia, our activities cover the entire MENA region.
Founded in 2014, One to One provides its customers with its know-how in collecting, processing, analyzing and interpreting data.
We provide our customers with a competent and multidisciplinary team, supported by experts in sampling, economics, politics, sociology, psychology and communication.
Base of our values! For us, success starts with respecting all of our stakeholders (employees, customers, suppliers, sponsors, etc.).
We respect standards, regulations, but also the rights of individuals (right to privacy, right to be different, etc.), the environment, etc.
To ensure the accuracy of our data, we carry out our studies in accordance with the scientific principles applicable in our field of activity and we use a high-level control system.
We provide our teams with manuals containing the rules and good practices for each type of study to be carried out.
In addition, we believe that we cannot offer accuracy to our customers without a deep understanding of their organizations, markets and products or services. For this, we draw on the wide range of disciplines and experiences of our team.
At One to One, we believe that we cannot build a long-term relationship with our customers if we are not transparent with them.
For this, we provide our customers with a clear and detailed explanation of the methodology used to conduct the survey.
No results report will be communicated to clients without the technical details of the study.
The report should include the sample size, the period of fieldwork, the target and the methodology used to achieve the objectives of the study.
We also allow the client to verify, on request, the quality of data collection and processing, by attending interviews or focus groups and having access to raw data.
We have embraced the value of transparency because it guarantees continuity of quality and because we want our customers to turn our findings into action with confidence.
Each one of us is different despite the fact that there are similarities. The differences may relate to our cultures, experiences, ideas, approaches, interests, studies, etc.
At One to One, we learn from these differences that we see as a source of wealth. On top of that, we share what we learn.
We believe in sharing knowledge and its benefits for us and for our partners.
In our company, knowledge sharing takes place on two levels. Internally, we practice sharing as part of our daily activities.
We also offer the tools necessary to ensure the exchange of knowledge between disciplines (marketing, psychology, sociology, statistics, etc.). This allows us to offer our customers added value and not just what they expect from us.
Externally, knowledge sharing is done with our partners (customers, universities, research centers, etc.).
Dealing with multiple institutions in multiple countries allows us to benefit from each other's experience.